Mr. Lagaipa

The figurehead is required to perform duties of a symbolic nature. Mr. LaGaipa plays this role when he attends the Brookdale President's Ball. He also makes a point to go to the homes of the executive staff when they have problems with their home computers.

The leader is responsible for the staffing needs at the institution. He performs this role as he hires employees, evaluates their performance, compensates them for their performance, reprimands them when necessary, and discusses career paths and career development with them.

Mr. LaGaipa is often in the role of liaison, a role which requires him to make and keep contacts with people outside the organization. He makes and maintains contacts with vendors that Brookdale may be doing business with and he keeps in constant contact with members of the client body, including but not limited to department heads, deans, and executive board members.

The monitor and disseminator roles go hand in hand. The monitor must keep abreast of information that concerns the organization. This information is then disseminated to the necessary parties. Mr. LaGaipa plays these roles by attending meetings and serving on committees. The information he gathers is then passed on to the members of his team, his supervisors in Collegis, and vendors as required. In turn, information he receives from Collegis, vendors, and others is dispersed to the client.

The disseminator must keep abreast of current developments in the field in order to accurately represent the needs of the client. These roles are also closely related to the spokesperson role, which requires the manager to relay information to outsiders. He fills this role when portraying either Brookdale or Collegis to outside vendors and other institutions. He also fills this role when relaying information about Collegis to Brookdale.

The entrepreneur acts as the catalyst for change within the organization. Mr. LaGaipa assumes this role when he makes recommendations to Brookdale for improvements in the way business is conducted, network architecture, and hardware or software purchases. By staying abreast of current technology developments he is able to offer cutting edge solutions that will keep Brookdale ahead of the game.

The disturbance handler must keep on top of problems within the organization and take care of any sudden crisis situations. Mr. LaGaipa makes a point of keeping in touch with his subordinates so that he is aware of any situations that need rectifying.

The resource allocator is responsible for allocating all organizational resources (equipment, software, personnel, etc…). As part of his duties, Mr. LaGaipa checks to see where additional resources are necessary or where resource allocation is needed. The negotiator role allows the manager to negotiate where necessary. He performs this role on several levels.

He negotiates with vendors on behalf of Brookdale. He negotiates with Brookdale during contract negotiations and when necessary to add contract extensions and enhancements.